Worst service EVER

Finally got feedback,just can’t understand why this took 4 months to resolve.

Don’t know why this could not have been resolved 4 months ago. If they could contact the medical aid and doctors directly now, why did they not do this in the first place.

I was running around with doctors’ bills between Sirago and Medihelp and doctors, where I should have been able to take time out and mourn my dad’s death.

The stalling was probably to get the doctors to write off the balances…very cunning of them.

This service was totally unacceptable.

My husband will move all his clients who are with Sirago for gap cover, if this is the type of service one gets.