UNPROFESSIONAL AND NEVER RECOMMENDED

Item: Sirago Underwriting Managers
Rating: 1
Author: Suveena S

I WOULD NEVER RECOMMEND SIRAGO TO ANYONE,

I HAVE BEEN TRYING TO REINSTATE MY POLICY SINCE SEPTEMBER. BUT WAS NOT ABLE TOO. NOW THEY COME BACK TO ME SAYING THEY CANT REINSTATE IT AND I NEED TO INCEPT A NEW POLICY THAT COST 3X MORE THAN WHAT I WAS PAYING.

THEIR CUSTOMER SERVICE IS UNPROFESSIONAL. THEY WONT ASSIST YOU AND THEN MONTHS LATER WHEN YOU FINALLY GET HOLD AND QUERY THIS THEN YOU ARE ASKED TO TAKE A NEW POLICY THAT COST YOU MORE.

ABSOLUTE **********.

Helpful (0)

Replies (3)

Sirago Underwriting Managers's replyOfficial

08 Dec 2021, 11:47

Hi Suveena,

We are sorry to hear that you are unhappy with our service. Please may I ask that you send a private email to Martin our CEO using the email address ceo @ sirago .co .za in order for us to investigate the matter? (email address must be without spaces)

Sincerely,
Team Sirago

Sirago Underwriting Managers's reply08 Dec 2021, 11:47

Official

Suveena S's updateReviewer Update

10 Dec 2021, 14:36

Thank you to Althea Saunders , for getting back to me and resolving my query with such ease.
I appreciate your help and quick response as well as going out of your way to get this resolved :)

Now a Happy Client :)

Suveena S's update10 Dec 2021, 14:36

Reviewer Update

Sirago Underwriting Managers's replyOfficial

10 Dec 2021, 16:31

Hi Suveena!

Thank you so much for this reply.
If at all possible, please would you leave a new review for us?
We appreciate you as our customer!

Many thanks,
Carien Steenkamp

Sirago Underwriting Managers's reply10 Dec 2021, 16:31

Official

Hi Suveena!

Thank you so much for this reply.
If at all possible, please would you leave a new review for us?
We appreciate you as our customer!

Many thanks,
Carien Steenkamp