eB
ethel B
1 reviews | Active since Sept 2013
29 Feb 2024, 19:17
Such a pain in the neck. And it's not covered.....
I'm up to my neck with Sirago. They are full of promises but their admin is in desary. I've sent through all my documents 3 times. Everytime they come back to say there is something else outstanding. When I send that one they ask for the other ones again. They are not helping to make this whole thing easier. It's already so stressful with all the money and cop payment on everything. Can they just please up there game and do what they promise when you sign up with them.
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Sirago Underwriting Managers's replyOfficial
01 Mar 2024, 14:42Hi Ethel,
We are sorry that you are frustrated. We have investigated the matter and it seems that the information our team has requested is not what we are receiving from you. I have been informed that one of our assessors have been in contact with you and will explain exactly what it is that we require. We apologise for the inconvenience and assure you that this will be resolved quickly once we have all the required documents.
Best regards,
Carien
We are sorry that you are frustrated. We have investigated the matter and it seems that the information our team has requested is not what we are receiving from you. I have been informed that one of our assessors have been in contact with you and will explain exactly what it is that we require. We apologise for the inconvenience and assure you that this will be resolved quickly once we have all the required documents.
Best regards,
Carien
Sirago Underwriting Managers's reply01 Mar 2024, 14:42
Official
Hi Ethel,
We are sorry that you are frustrated. We have investigated the matter and it seems that the information our team has requested is not what we are receiving from you. I have been informed that one of our assessors have been in contact with you and will explain exactly what it is that we require. We apologise for the inconvenience and assure you that this will be resolved quickly once we have all the required documents.
Best regards,
Carien
We are sorry that you are frustrated. We have investigated the matter and it seems that the information our team has requested is not what we are receiving from you. I have been informed that one of our assessors have been in contact with you and will explain exactly what it is that we require. We apologise for the inconvenience and assure you that this will be resolved quickly once we have all the required documents.
Best regards,
Carien