GW
Gillian W

1 reviews | Active since Aug 2012

09 Mar 2018, 23:07

Sirago NOT the way to go

Over 2 months of chasing Sirago and still claim not resolved .. no wonder call centre consultants do not act with urgency when 8 messages for the claim manager, Deon, go unanswered . Total lack of service from Sirago.

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Replies (1)
Sirago Underwriting Managers
Sirago Underwriting Managers's reply12 Mar 2018, 10:42
Official

Dear Mrs Wentzel

Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. We value your feedback and wish to improve our services for you.

We are investigating the matter and may contact you for more details so that we can resolve it as soon as possible.

Kind Regards,
Sirago Underwriting Managers