SR
Shanaaz R
1 reviews | Active since Dec 2018
26 Nov 2025, 15:51
Sirago
I want to thank Mali for her excellent service as I was nearing the end of my tether with this claim that I had resubmitted as per Sirago.I received notification that claim was in processing on 10 November and heard nothing since then. I have always received timeous payments within a week or 2 of submission. However, Mali has escalated it and hopefully the confusion will be settled.
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Sirago Underwriting Managers's replyOfficial
27 Nov 2025, 15:50Hi Shanaaz,
Thank you for taking the time to share your feedback. We sincerely appreciate your patience and understanding while your claim was being reviewed. We are delighted to hear that Mali was able to assist you and escalate the matter for resolution. Thank you for choosing Sirago.
Thank you for taking the time to share your feedback. We sincerely appreciate your patience and understanding while your claim was being reviewed. We are delighted to hear that Mali was able to assist you and escalate the matter for resolution. Thank you for choosing Sirago.
Sirago Underwriting Managers's reply27 Nov 2025, 15:50
Official
Hi Shanaaz,
Thank you for taking the time to share your feedback. We sincerely appreciate your patience and understanding while your claim was being reviewed. We are delighted to hear that Mali was able to assist you and escalate the matter for resolution. Thank you for choosing Sirago.
Thank you for taking the time to share your feedback. We sincerely appreciate your patience and understanding while your claim was being reviewed. We are delighted to hear that Mali was able to assist you and escalate the matter for resolution. Thank you for choosing Sirago.