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Gary H

1 reviews | Active since Nov 2025

21 Nov 2025, 14:03

Resolving of claims by Sirago- Delona Gumede.

Hi there! I recently submitted claims for a procedure that my wife had. I then had an issue with the medical aid statements that were submitted. Dragged on for a while and then! Delona Gumede, team leader at Sirago arrived on the scene. Wow, what great service and updates. Things started happening and three cheers for Delona. She eventually resolved the issue issue with the assistance of her team. If the rest of the employees at Sirago follow her example, which I imagine they are very close to or on a par with her, Sirago are going places. Hey boss, Delona's that is, Christmas is coming so please try and make sure Delona and her loved ones have a GREAT CHRISTMAS ๐ŸŽ„๐ŸŽ. As we all know life is expensive out there. You know what I mean BOSS. Regards Gary.

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Replies (1)
Sirago Underwriting Managers
Sirago Underwriting Managers's reply21 Nov 2025, 16:12
Official
Hi Gary,

 Thank you so much for your thoughtful and uplifting feedback. We truly appreciate you taking the time to share your experience with us. Itโ€™s wonderful to hear that Delona provided such excellent support and kept you updated throughout the process. Weโ€™re incredibly proud to have her on our team, and your recognition means a great deal to all of us.  Thank you for choosing Sirago. From all of us at Sirago, we wish you and your family a joyful and blessed festive season as well.