CM
Chris M
1 reviews | Active since Dec 2012
07 Jan 2026, 11:35
Poor service
Very poor service received when it comes to paying out of claims. Logged a claim almost 3 months ago and still no payment from them, I have been with Stratum GAP cover for years and not one day of hassles. I would most certainly not recommend anybody to use Sirago as your GAP cover service provider.
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Sirago Underwriting Managers's replyOfficial
08 Jan 2026, 15:24Dear Chris, We’re very sorry for the delay with your claim, which was due to a miscommunication about the required documents. We completely understand your frustration and truly appreciate your patience. As discussed on the phone, your claim has now been finalised and settled. We value your trust and loyalty and look forward to providing you with a smoother, hassle-free experience in the future.
Sirago Underwriting Managers's reply08 Jan 2026, 15:24
Official
Dear Chris, We’re very sorry for the delay with your claim, which was due to a miscommunication about the required documents. We completely understand your frustration and truly appreciate your patience. As discussed on the phone, your claim has now been finalised and settled. We value your trust and loyalty and look forward to providing you with a smoother, hassle-free experience in the future.