CS
CAROLINE S
1 reviews | Active since Aug 2010
20 Dec 2021, 13:31
No response to any of my emails and I submitted a claim on 08/11/21 already, it has been more than a month!
I submitted a claim on 08/11/21 and I have had no feedback from Sirago. I have sent numerous emails and I have received confirmation that my claim and emails have been received but I just don't get a reply.
I am not happy with the service I am getting.
Helpful (0)
Replies (1)0
Replies (1)
Sirago Underwriting Managers's replyOfficial
17 Jan 2022, 09:29Dear Caroline,
We apologise for your frustration. We will investigate the matter and will get a customer services agent to get in touch asap. You are also welcome to send an email to Martin our CEO using the email address ceo @ sirago .co .za (email address must be without spaces).
Sincerely,
Team Sirago
We apologise for your frustration. We will investigate the matter and will get a customer services agent to get in touch asap. You are also welcome to send an email to Martin our CEO using the email address ceo @ sirago .co .za (email address must be without spaces).
Sincerely,
Team Sirago
Sirago Underwriting Managers's reply17 Jan 2022, 09:29
Official
Dear Caroline,
We apologise for your frustration. We will investigate the matter and will get a customer services agent to get in touch asap. You are also welcome to send an email to Martin our CEO using the email address ceo @ sirago .co .za (email address must be without spaces).
Sincerely,
Team Sirago
We apologise for your frustration. We will investigate the matter and will get a customer services agent to get in touch asap. You are also welcome to send an email to Martin our CEO using the email address ceo @ sirago .co .za (email address must be without spaces).
Sincerely,
Team Sirago