Disgruntled with Sirago Underwriter Managers

After two years membership the GAP cover premium became so high that we, as pensioners, could no longer afford. When notified of the intended increase at the end of 2019, we at first tried to negotiate a different option. Alas, we where informed that we only qualify for the most expensive option. We then wrote them to have the policy cancelled effective from end December 2019. That gave them a months time to do so. Although acknowledgement of receipt was forwarded to me, they denied it until proof was sent. We had a battle until middle April 2020 before they finally stopped deductions for my banking account. When they where requested to cover the banking cost incurred, they simply said that they would not pay that. Since they where at fault, I am of the opinion that that was the least they could have done. Especially since NO claims where **** during the two years membership.