DS
DHANRAJ S
1 reviews | Active since Apr 2013
03 Dec 2020, 11:41
DISAPPOINTED WITH SIRAGO...
I HAVE BEEN TRYING TO GET A CLAIM RESOLVED SINCE THE END OF 2019. I DO REALISE THAT WE HAVE BEEN THROUGH A DIFFICULT PERIOD WITH COVID, BUT, SHOULD I HAVE NOT HAD SUCCESS BY NOW? I HAVE SENT THE NECESSARY DOCUMENTS OVER AND OVER AGAIN. I HAVE CALLED IN A FEW TIMES. THE CALL CENTRE ITSELF IS THE MOST FRUSTRATING ENTITY EVER. ALMOST IMPOSSIBLE TO GET THROUGH. CAN SOMEONE PLEASE ASSIST.
Helpful (0)
Replies (3)0
Replies (3)
Sirago Underwriting Managers's replyOfficial
03 Dec 2020, 14:28Good day
Thank you for getting in contact and bringing this to our attention. We apologise for the frustration and the bad experience you have had. Would it be possible to please send us your policy details in a private response in order for us to investigate the matter?
Kind regards
Team Sirago
Thank you for getting in contact and bringing this to our attention. We apologise for the frustration and the bad experience you have had. Would it be possible to please send us your policy details in a private response in order for us to investigate the matter?
Kind regards
Team Sirago
Sirago Underwriting Managers's reply03 Dec 2020, 14:28
Official
Good day
Thank you for getting in contact and bringing this to our attention. We apologise for the frustration and the bad experience you have had. Would it be possible to please send us your policy details in a private response in order for us to investigate the matter?
Kind regards
Team Sirago
Thank you for getting in contact and bringing this to our attention. We apologise for the frustration and the bad experience you have had. Would it be possible to please send us your policy details in a private response in order for us to investigate the matter?
Kind regards
Team Sirago
DS
DHANRAJ S's updateReviewer Update
04 Dec 2020, 14:20 HI, I HAVE SENT THE LAST EMAIL JUST YESTERDAY. I HAVE HOWEVER NOT AS YET RECEIVED A REPLY. IS THERE ANOTHER EMAIL I CAN LIAISE VIA? MY EMAIL ADDRESS IS ***.
THANK YOU FOR THE REPLY. SORRY IT HAD TO TAKE THIS ROUTE.
THANK YOU FOR THE REPLY. SORRY IT HAD TO TAKE THIS ROUTE.
DS
DHANRAJ S's update04 Dec 2020, 14:20
Reviewer Update
HI, I HAVE SENT THE LAST EMAIL JUST YESTERDAY. I HAVE HOWEVER NOT AS YET RECEIVED A REPLY. IS THERE ANOTHER EMAIL I CAN LIAISE VIA? MY EMAIL ADDRESS IS ***.
THANK YOU FOR THE REPLY. SORRY IT HAD TO TAKE THIS ROUTE.
THANK YOU FOR THE REPLY. SORRY IT HAD TO TAKE THIS ROUTE.
Sirago Underwriting Managers's replyOfficial
04 Dec 2020, 15:40Good afternoon
Please keep a look out for a mail from our Info mailbox. We appreciate the feedback as our customer service levels are important to us, and your feedback allows us to improve where necessary.
Please keep a look out for a mail from our Info mailbox. We appreciate the feedback as our customer service levels are important to us, and your feedback allows us to improve where necessary.
Sirago Underwriting Managers's reply04 Dec 2020, 15:40
Official
Good afternoon
Please keep a look out for a mail from our Info mailbox. We appreciate the feedback as our customer service levels are important to us, and your feedback allows us to improve where necessary.
Please keep a look out for a mail from our Info mailbox. We appreciate the feedback as our customer service levels are important to us, and your feedback allows us to improve where necessary.