Very poor service

<p>I bought a sinotec mini hifi for my mom about a year ago.The remote started to give problems and stop working.I went to game centurion and saw one of their workers(sinotec)with his sinotec t shirt.I told him my problem and he took my tel no to help me.He was suppose to call me the day around 12:00 and didn't.I had to call him to remind him.Then few days went past.I send him a message but there was no news on a replacement remote.Few day later again i send him a message now he's waiting for the rep.Few days after that again i ask him if there's new.Now he wil find out tuesday when he's going to the office.I send him a message now 25/04/2017 again,sorry sir no news. I'm up to here for the poor service.</p>