BW
Barend W

1 reviews | Active since Jun 2017

08 Jun 2017, 11:04

Terrible Product and Repair

<p>I bought a new 40"Inch Smart Led Sinotec tv from Makro and it was working fine for all of 2 weeks. After that the TV refused to switch on, power was fine and everything else in the same plug was running nominally but the TV refused to switch on. I took the TV back to Makro and they said they would have to send it in for repairs. 2 weeks later I hear that they have finally identified the fault and will repair the tv but it might take another 2 weeks. HOW BAD IS YOUR SERVICE??? The damn TV is 2 weeks old, cant you just replace the thing instead of making me wait more than a month to repair A BRAND NEW TV. The thing is literally 2 weeks old, so how do you warrant me waiting a month or even more for something that is brand new when this is obviously a manufacturing fault on the device???????????????????</p>

0
Replies (1)
Sinotec
Sinotec's reply12 Jun 2017, 09:00
Official

Good morning Sir

I trust you are well. Firstly allow me to apologise for how you have been treated thus far. Please can you contact us directly on *** so that we can so what the issue is so that we can provide you with better service