Sinotec Tv - terrible after sales service

Good day

I am extremely disappointed with the service I have been receiving,

I initially logged a fault about a sinotec tv that i purchased from Game Stores. I logged the fault at Game stores in Pavilion on the 28th of May, the tv screen had white lines across it, it is now the 04th of July and I still do not have a tv!!! After much communication back and forth with numerous emails and phone calls between sinotec, game and myself, The tv was eventually collected by Master Audio and visual (job card number 517265) on the 23rd of June, I have not received feedback from them about the tv since collection, I then called them now on the 04th of July to query when my tv will be ready, they advised that it had to be sent to CN-Tronics for repairs and they only collected the tv on the 2nd of July, so by the looks of things I will not have a tv for another month. That is almost 3 months to repair a TV???

You rather give me my money back I will purchase another tv where the service providers give better service than this!!!

This kind of customer support and after sales service is appalling, if the sales consultant at game told me that the after sales service of sinotec is like this, i would have never bought the tv!

Regards