Sinotec customer service... Non existent!!

We bought a Sinotec TV due to the quality of the picture and the extensive warranty of five years (After two previous TV's - LG - broke just after the Warranty expired of two years).

However, one year in. HDMI no longer working. Fine, logged a ticket for Sinotec to come fetch the TV. Three tickets later (and 2 months) I decided to just take the TV in myself (So I had to drive 100km one way to take the TV in).

Now, no word from Sinotec. No answer on their phones, no response on tickets or emails and when you do get hold of them, they have no idea what I am talking about when I request the status of the job (based on the job number).

If I were you, stay away from Sinotec and Skyworth. The products might be more affordable, but ultimately, customer service is non-existent. Rather go for the pricier brands where you can rely on the after sales service.