Shocking service

Im absolutely horrfuedcat the service received from this supplier. My Sinotec TV i bought in October 2018 decided to give up the ghost whilst under guarantee. I contacted Makro who arranged fir a technician to come collect the faukty unit

The technician informed me they had ordered the part and were awaiting arrival. When i further inquired i was told the part is no longer available

Tryimg to reach Sinoprima is even more difficult than phoning the president. The phone call simply gets cut even before you reach someone. Two ekails later amd still no response. Their service is shocking and i would nit recommend dealing with Sinoprima.

Good TVs but aweful aftersales service.