No TV No Service No Surprise

<p>I would just like to give my bad experience with Game and Sinotec that I experienced. We bought a Sinotec TV from Game in 2012. And since then the TV went in for repair twice already. So we took in the TV on the 15th of January 2017. They informed me it should not take. more than 21 working day. The TV USB port is not working. So since then I followed up twice where they informed me that they are waiting for the part. On the 15th of February 2017 I received and sms the TV is ready for collection. One month later and that after Game has a big sign on the wall stating if a repair should take longer that three weeks they will replace the item uhm thats not true...so we tests the TV and guess what its not fixed!!!So as per policy they are supposed to replace the item as it went in 3 times already after a long dispute between game and the repair centre they said no there was nothing wrong with the TV but they where awaiting parts????? And how does ut take them one month to figure there is nothing wrong with the tv???? so they said I must send in the TV again so they can check pls people. So they also said but they dont know if there is a problem if they can fix it as its a old TV guess what not my problem as it still have a guaranty!!!And tgen they said but USB port does not form part of the guaranty but cant show me where its stated in the warranty!!! So the TV is in for repair again and I just wonder what will Game and Sinotec be saying? what excuse will they have for not fixing or replacing the TV as per policy both these companies will never have me or my family and friends as customers again as the service is the worst ever wonder how would Makro and LG for example handled the situation I think a lot better than Game and Sinotec...</p>