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I OWN A LOT OF SINOTEC TVS WHICH WE USE AS MONITORS IN OUR BUSINESS AND HAD FOR YEARS HAD GOOD AFTER SALES SERVICE FROM THE COMPANY BUT FOR PAST TWO YEARS THEY HAD SAME CHANGES IN WORKSHOPS WHICH SEEN REPAIRS GOING BACKWARDS IN AND OUT WITH SAME REPAIRS FOR UP TO 5 TIMES PER YEAR IN LAST COUPLE MONTHS I HAD WARRANTY REPAIRS WHICH I ENDED PAYING FOR REPAIRS BECAUSE WORKSHOP REPORT SAYS NOT COVERED UNDER WARRENTY TILL NOW MONTH AGO ENDED UP WITH 1 YEAR OLD SET GOING BACK 3 TIMES AND TWO WEEKS AFTER 3 RD BOOKED IN I WAS PHONED TOO TELL ME THAT REPAIR IS R3000 BECAUSE THE SCREEN IS CRACKED BUT WEEK BEFORE I WAS TOLD THAT SET RUNING ON TEST.FRIDAY THE WORKSHOP MAN. TELL ME THAT SCREEN WAS CRACKED WHEN I BRING TV THERE BUT IT WAS ON TEST FOR A WEEK AND IN SEC WEEK TO TELL ME SCREEN CRACKED ON MY BOOKIN SLIP IT SAYS SCREEN CLEAR SO I DONT THINK YOU CAN RELY ON THE WARRENTY OR THE WORKSHOP SERVICE YOU GET FROM SINOTEC NO MATTER WHAT THEY TELL YOU HOW LONG WARRENTY IS THEREFOR FROM HERE I GO WITH ANOTHER CHINISE SUPPLIER CALLED HISENSE BECAUSE I HAD SOME AWESOME SERVICE FROM THEM