1 reviews | Active since Dec 2014

29 Jan 2016, 11:45

BAD CUSTOMER SERVICE

I BOUGHT SOME SINOTEC TVS OVER A PERIOD AND HAD TO RETURN THEM TO SINOTEC FOR REPAIRS AND SOME OF UNITS WENT BACK COUPLE OF TIMES LIKE ONCE A MONTH AND ONE OF UNITS WAS THERE EVERY SECOND WEEK SAME PROBLEM TILL LAST TIME AFTER COUPLE OF WEEKS THEY CLAIM THAT THERE IS NOW A CRACKED ON THE SCREEN AND IT WAS LIKE THAT WHEN I BOOKED IT IN I KNOW IT WAS NOT CRACKED WHEN I TOOK IT THERE AND THEY DONT CHECK THAT WHEN YOU BOOK IT IN. AFTER I HAD TO TAKE IT BACK 5 TIMES ON MY EXSPENSE .I WILL NEVER AGAIN BUY THERE PRODUCTS

0
Replies (2)
Sinotec
Sinotec's reply29 Jan 2016, 12:00
Official
Hello benbezuid,

hi Benjamin you are in the building most of the time why was this not escalated to me, please supply me with job number so i can investigate, also before you have handed in units claiming the same but was found that it was cracked. please come see me when you are in again Eddie

Best regards,

Sinotec
Sinotec's reply29 Jan 2016, 12:00
Official
Hello benbezuid,

hi Benjamin you are in the building most of the time why was this not escalated to me, please supply me with job number so i can investigate, also before you have handed in units claiming the same but was found that it was cracked. please come see me when you are in again Eddie

Best regards,