Aftersales Service and repairs

Bought a Sinotec 10.1` bundle in Jan, screen cracked and now is unable to find anybody to just give me an approximate quote. <br> <br> The retailstore gave me the number for Sinoprima, apparently the only people that can fix this product and sole suppliers. Called them but was told to bring the tablet into the Midrand shop where they will assess. On asking for a quote or just a hint of what this will cost, I was told to bring it and then challenged to speak to the manager, who was supposedly not in the office yesterday. <br> <br> I then logged an online query... still no response. <br> <br> Not sure it is worth driving to Midrand to get this fixed as it seems like aftersales service is non-existent. <br> <br>