DB
Donavan B

1 reviews | Active since Mar 2022

05 Apr 2022, 18:57

7 Month Old Tv - STL43VN86D

Job no: 557609 TV suddenly stopped working mid-February. It's been almost 2 months and still nothing. Barnard's tv services collected it initially but couldn't do the repair as they had no spares (This is strange as the tv is only 7 months old and is still listed on their website so spares shouldn’t be a problem, I would assume…) Now sitting at CN-Tonics waiting for the technician. I call them every week just to hear the same story. It’s either that the staff there are totally useless and *********** or they just don’t give a damn… Please upskill your staff and kindly revert as this is now unacceptable.

0
Replies (3)
Sinotec
Sinotec's reply06 Apr 2022, 08:29
Official
Hi Donavan

Credit has been passed to Takealot. Please contact ***. Credit reference  696391 

Regards
Mark 
DB
Donavan B's update19 Apr 2022, 10:33
Reviewer Update
Hi Mark

To date, credit has not been passed, no response to my plead for assistance on your Skyworth Support portal and no answer from your call centre....

It is frustrating....
DB
Donavan B's update17 May 2022, 18:36
Reviewer Update
Hi Mark

Still no credit from Takealot, please assist.

Regards
Donavan