PC
Phillip C

1 reviews | Active since Jun 2014

07 Oct 2020, 13:42

Very sly singles dating service.

I subscribed to this singles dating service and my period for which I intended to subscribe was one month at an amount of R199-00 per month. This amount was clearly indicated on the top of the page before I made payment. I made payment online, but then at the beginning of the month, my bank account was debited with an amount of R995-00. I tried to unsubscribe, but they make that very difficult on their web page. After some emails to their customer support, they pointed out that if I read the page clearly before paying, I would have noticed that the amount for premium membership was R995-00. I noticed that - right down below all the text on the payment page, they mention the amount of R995-00 in very small print. Subscribers hardly ever will read it and it is very clearly the famous "fine print" that they use to make money ********ly. This is a contradiction to what is written in normal sized text on top of the page which clearly states R199-00 per month. At no point in time was I asked if I would like to subscribe to their premium membership at an amount of R995-00 per month. This was automatically decided by them which is unfair practice on their side. I would like to let other people know to read the fine print at the bottom of the paying page first.

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