Bad service and running away with my refund

The pain and heartache that Sindi’s Best for All company brought on my wedding day and after that showed that she does not care, she lies and she does not care for as long as the money is on her side. She has now stopped answering my calls and messages because I’m asking for refund and receipts as per our agreement with Sindi.

I have tried on numerous occasions to meet and discuss the disaster at my wedding but she chose to ignore my efforts at the end. I’ve called and sent her messages with no luck.

She did not deliver the services she promised to us when we met for my wedding and now she is running away.

She almost ****ed my guests including the love of my life that I married on my wedding, people got sick we had to run to chemists, my children were sick and she didn’t seem to care at all when I notified her.

The food was late, the wedding program got till the end with not even a starter as agreed, some of the guests left without eating, she messed up my whole program with not even a single apology from her.

Apart from her many lies on the day she didn’t have transport to deliver to the venue, the embarrassment of having to use our guests’ cars to fetch food, again she was arrogant, cheeky and drunk when we asked her.

She left my house dirty with all the stuff she was using but she asked me for black plastic bags that I had to use and clean up after her team myself, right after my wedding day I had to clean.

She is refusing to provide receipts as agreed of the money I and my husband gave her, she has been giving one story after the other. She made fools out of us and told us to meet at The Glen Mall then switched her phone off when we got there, she then promised to refund my petrol and I sent her the receipt which she again ignored.

This is just a few of her lies I’m stating here. She cooked for us for food tasting then handed over to her team who can’t cook to cook for my wedding. It was a disaster, I never even ate that is why I was the only one that did not get sick.

Sindi ruined what was meant to be the perfect day of my life and not even once has she ever shown remorse throughout my patience.

We paid her an amount of R7000 for her services apart from the groceries that we had to buy which she left some of it lying in my garage uncovered with flies all over and we had to throw it away. We paid her and she did not deliver as promised, not even one thing was done right by her.

I have also sent her an email asking for my refund and I know she will ignore it.

Her phone works perfectly well when you still owe her but once your balance is settled then she changes her tune and make extra demands that were not on the initial agreement knowing very well that you do not have another choice but to give her the money.