Sinclair's Worst Customer Service

I am not sure where to start, My experience at Sinclair's has been really bad. The car still has not been fixed. It has been 5 months and car has still not restored to standard. The management team at Sinclair's has not assisted me with the complains.

We have send almost 200 emails to date, the last reply I quote MERVYN FRANCIS dated the 2020/11/13 "Without Prejudice and an apology to my wording to my previous email below – I did reply “Haydene” will contact the client to swop over vehicles however i have failed to type in “when we have a vehicle available”. We should have one of our courtesy vehicles back during the course of next week". Till date, we awaiting feedback from Sinclair's.