Promised that my car would be fixed by 16September

Kuben Pillay (unsure about job title) promised that I would have my car fixed and available for collection on the 16th of September 2015 (Wednesday). When I called to follow up on the progress and to confirm collection time, I was told that my car wasn't ready and he guaranteed that I'd have it that Saturday (19 September 2015).<br> <br> Now the most frustrating part is that since that day I've been doing the follow ups and no one was providing any feedback regarding the repairs on my car.<br> <br> To date (02 November 2015) I still haven't received my car. <br> <br> This is the poorest service I have received and I'm frustrated beyond measure.