Bad customer service and arrogant attitude of manager

This business has no business dealing with customers. The manager is arrogant and makes you feel as if he is doing you a favour by allowing you to shop there. We bought a dining suite (30/3/19)and took delivery upon ourselves. On the opening boxes at home we found the table top damaged. This was immediately reported to the store, my husband was told its his responsibility has he took delivery after much argueing he was told to see the manager on monday 1st April,he went their and was then told the manager is to busy in his office for him to come see him on the floor. My husband again went there on Tuesday 2nd,only to be verbally attacked by this arrogant manager. At the end of it the table top was taken back and he was told they will see what they can do,without consultation the table was sent in for repairs. We received delivery of repaired table,wow what a joke it looks worse than before. The armchair they replaced has scratches on it as well. In desperation l posted on the stores fb page just to get a very arrogant response from their manager that they are doing business since 2006 and it is my husbands responsibility has he signed for delivery. Currently we a 'new' 'badly repaired' dining table and chair. Please do not allow the same to happen to you. I am left feeling very frustrated, dissatisfied and disappointed