I have got call on 19 may , where I was Speaking with yr Fellow Colleague ,' his Name is Godwill, he made it Effortless to help and explain to me Why I fail got get Loans wen I was applying

I have got call on 19 may , where I was Speaking with yr Fellow Colleague ,' his Name is Godwill, he made it Effortless to help and explain to me Why I fail got get Loans wen I was applying. He mesioned I, have an account which is outstanding, and I got Claraty from my and I got understand and I'm Sertsified.