THANK YOU SIMBA FOR YOUR PATHETIC SERVICE

<p>I reported my complaint on 22-04-2016 & till now received no response from Simba for having to find out that i purchased 6 empty packets of chips filled with air. I have called 4 times over a month and all they say is that they will reissue the query. Today was the height of it all, first speaking to Ridwaan who kept placing me on hold for his superior to help and then I spoke to an individual Saafiah Williams who is a supervisor in the Cape Town call center. It was the most pathetic service I have ever received from a customer care line. She was blatantly rude, arrogant and full of attitude which just made this situation so much worse. Simba is this really the caliber of people you employ to help your customers and is this the service you offer other than *****.</p>