SL
Sharlene L

1 reviews | Active since Apr 2017

28 Apr 2017, 11:49

SMELLY POISON PEANUTS WITH VILE TASTE AND SMELL

<p>In Nov 2016 I reported a problem that I experienced TWICE with Simba peanuts. VILE TASTE and SMELL after eating the peanuts resulting in severe nausea</p> <p>I contacted the help line - They immediatly dispatched a courier company top collect the sample of the smelly peanuts</p> <p>NO PERSON WILL TAKE RESPONSIBILITY AT THE CALL CENTRE AND WILL NOT TRANSFER YOU TO THE QUALITY MANAGER- NO NAMES ARE GIVEN</p> <p>I have to date called the helpline and written NUMEROUS emails afetr which today I have received a voucher to say that a foreign object was found in the peanuts and that they have a strict food safety management system and quality system blah blah</p> <p>THIS IS A LOAD OF HOG WASH</p> <p>I REQUESTED MICROBIOLOGICAL TESTS FOR 'AFLATOXINS" of which they are OBLIGED to test before they release peanuts on the market</p> <p> </p> <p>"Aflatoxin in peanuts. Aflatoxin is the name for a group of toxins (carcinogenic compounds) that are produced by two fungi called Aspergillus flavus and Aspergillus parasiticus. ... Depending on the levels, the toxins can severely affect the liver and they are a known human carcinogen (i.e. causes cancer)."</p> <p> </p> <p>To date I have NOT received ANY feedback regarding the RETEST of the batch of peanuts in question</p> <p>I receive a letter from customer services with NO NAME</p> <p> </p> <p>I AM AN UNHAPPY CUSTOMER AND I HAVE BEEN GIVEN THE RUN AROUND AND THEY BELIEVE THAT A VOUCHER OF R80 IS GOING TO SOLVE THE PROBLEM</p> <p> </p> <p>THE COMPANY IS DUCKING AND DIVING FROM THE TRUTH AND CUSTOMERS ARE BEING MIS INFORMED. I DEMAND TO SPEAK TO A QUALITY ASSURANCE MANAGER </p>

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