Simba's ridiculous voucher offer

My family always buy lays Simba chips, thats the only chips we like , i recently bought 2 packet of Thai sweet chilli lays simba chips 125g (the big pkt) from a pick and pay store , when we decided to open the chips to eat , it was taste less and bland. This was our second bad experience with this chips and the first one we just threw away but this time i decided to keep the packet of chips and call the customer care line.

The person who took my call listened to my complain and told me that i will be contacted via mail within 14 working days. So i patiently waited to see what the out come was. As promised i was contacted via mail with a voucher.

The voucher was for R40 ... i looked at it and bust out laughing because the price of lays 125g is around R20 and my call my time my effort and my familys dissapointment in the Simba Lays product and they gave me a R40 voucher which took 14 working days to come.

I dont mean to be ungrateful but that is ridiculious.

My family and i are very dissapointed in Simba which was the only brand we used to buy.