Inedible Lays

Dear Simba

Please be advised that I had contacted your call centre on the 17th November 2018, as I purchased a party size lays chirps but to my surprise, the chirps were inedible as they were extremely salty that I began to throw up due to the high level of salt.

Your agent advised me that I would receive a letter in the next 14 working days. But after 14 working days, I had received no letter from which I contacted your call centre yet again more time and money spent out of my pocket.

A manager then advised me that I would receive a letter in the next week but unfortunately, that was over two weeks ago. I have still not received any response from which I have been continuously calling.

As I have not received any correspondence from Simba I am demanding that you compensate me for all the inconvenience caused and the money spend contacting you with no assistance.