1 reviews | Active since Jul 2016
<p>I just bought a pack of simba cheese and onion flavoured potato chips. The edge of my chipy is green. I called the call center spoken to michelle. Who didn't hep much she jst told me I will get a voucher and that for me doesn't make sense. Nt even apologising for the inconvenience. I jst ate green chips and noticed when I am about to finish.Than i was advised i would corresponce from simba with 14 working days which did not happen. Than i had to call all the time,I have spoken to different people at the call center. Michelle ,Claude,Shanon, and miss cooper.Firstly I hd to call most of the time to check where is the corresponence and staff that i had not received, Shanon told simba can ONLY send corresponce with post and I advised her that can it be sent differently and she said no. And i told her that now i am not happy. First it was michelle that i spoekn to than now i hav to wait for a long time and she advuised mne that when she sends the correspondence i will still need to wait and i said no. Than she had the audicity to say that she can see that i only omapklined about 2 weeks after i spoken to her and i told that is not true as i compalined imediately she said she will investigate and get back to and she did not. I did not apreciate the tone she used with me and her basicaly lying about what she is seeing. Firstly I bought green chips, secondly i got the wiorst service from Simba, thirdly majority of the time i had to call to get feedback,now i am being advuised today that I will be getting R30 voucher..Like what the ???????? After a full month of me calling ,, geting bad bad service and staff than i get R30 voucher. I want to be compensated properly for all the bad service taht i got. All the phone calls I made and the terrifying service i got form Simba. </p>
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