SH
Shane H

1 reviews | Active since Nov 2022

25 Nov 2022, 13:53

Deeply Disappointed!!!

Apart from being a Director of a very large Contact Centre and ensuring customer satisfaction is above board, I shocked at to discover the below aspects. > For incentive purposes I buy 10s of thousands of Rands per month and inclusive of this are purchases to your brand. The feedback form staff was that for December to have an alternate brand as there is either less in a bag of chips, there is no flavor or the quality within isn't worth consuming.

> I also have my wife and daughter who specifically consume the SIMBA KFC ZINGER flavor and often have a disappointed response for the similar reasons as above.

> I have decided to join them this week and I am shocked at the level of quality a SIMBA bag of chips has decreased to. It has always been the brand of choice for me personally, the brand I promote within my household and not to mention the brand I promote within my work environment. I now understand how frustrating it is to look forward to something that's meant to be full of flavor, fresh and of decent standard but is shockingly unappetizing.

> Prior to me leaving this review, I also thought I'd check what others think of the brand. It is horrifically concerning that so many people feel so poorly about the brand and the issues faced but what's worse is you don't respond to anyone and are happy to total ignore what you well know needs your attention.

I assure you I am not one that will simply type this and wait, I do have the means to get my point across if this isn't given the attention it deserves.

0
Replies (0)