BLACK SPOTS ON THE SIMBA CHIPS

I bought a packet of Simba CHIPS THE MEXICAN CHILLIE FLAVOUR. The packet was so bad the chips looked like they were rotten with black marks on them. i called their customer line on the 21 July 2021, and the following ref number was provided 21-07-1445, their consultant agent promised me that someone will call me back till to this date.

what kind of service is that while they produce bad chips. i called again and their consultant asked me to send me the pics to their Whats app line i did so on the18 August 2021, till to date NO ONE I MEAN NO ONE CAME BACK TO.

IM NOT HAPPY AT ALL