VM
Vessenza M
1 reviews | Active since Aug 2020
24 Aug 2020, 08:16
Misrepresenting Jewelry
Silvery - Personalised Jewellery are misrepresenting their images on their website and FB page. They rep**** to my concern that they use professional photographers to take the photos of the items. This enhances the colors of their birthstones and its not a slight differance or the light. The item that I received you cannot see any color in the stone and the stone is much smaller than stated. We encourage each other to support small businesses, but if you mislead a customer kmowingly how can we support you.
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Silvery's replyOfficial
24 Aug 2020, 08:50Hi Vessenza
I am sorry you feel that we have misrepresented our product to you through our website. The item you chose does state we use a 2mm stone and this was the size used to set. All dimensions and sizes are listed on the product pages respectively. I will make contact with you shortly this a.m
I am sorry you feel that we have misrepresented our product to you through our website. The item you chose does state we use a 2mm stone and this was the size used to set. All dimensions and sizes are listed on the product pages respectively. I will make contact with you shortly this a.m
Best regards,
Silvery's reply24 Aug 2020, 08:50
Official
Hi Vessenza
I am sorry you feel that we have misrepresented our product to you through our website. The item you chose does state we use a 2mm stone and this was the size used to set. All dimensions and sizes are listed on the product pages respectively. I will make contact with you shortly this a.m
I am sorry you feel that we have misrepresented our product to you through our website. The item you chose does state we use a 2mm stone and this was the size used to set. All dimensions and sizes are listed on the product pages respectively. I will make contact with you shortly this a.m
Best regards,