1 reviews | Active since Apr 2017

22 Apr 2017, 22:06

'BANGLE" PURCHASED VIA THEIR FB PAGE - FALSE ADVERTISING

<p>I bought a bangle from /silvery via their Facebook page and was sooooo upset and disappointed when the "bangle' arrived. It was not a bangle, it was a piece of thin, very thin wire and the blocks on the piece of wire was sooo small, you needed a magnifying glass to acutally see the letter stamped on each block. The total cost was short of R1 000.00, it didnt look like the picture on their fb page and when i complained, they just wouldn't listen or come to an arrangement and when i mentioned that i will report them to hello peter, they said i could go ahead. i just wan to warn any potential "buyers" to [please be careful and to not fall into the same trap as myself. it was a 21st birthday gift, which made the whole situation worse.</p>

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Replies (1)
Silvery
Silvery's reply04 Dec 2018, 12:06
Official
Good day Adele,

We have just secured our business profile on hello Peter today and as a result have only picked up on reviews now. Can I ask that you send me your full name or order number so that I may pull up your order and call you regarding this matter . I am aware it is from over a year ago but this is the first we have heard of it.

Alternatively you may email me your details if possible , *** , and I will rectify this all for you this week.

Sorry once again about the bad experience Adele.
Hope to hear from you soon.

Thank you.
Silvery