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Stacey M

1 reviews | Active since May 2013

09 Sept 2017, 09:19

Over charging on car parts... a mark up of 500%, prices higher then original parts from VW

I took my car to Silverton Radiators pretoria north, the car was making a noise when I drove it, Leonard said he would check & get back to me with a quote. A couple of hours later he called with a quote of R7000 explaining to me that my cars parts are very expensive, and a lot of parts had to b replaced, so me not been a mechanic I trusted him & because I gave my car into Silverton Radiators I didn't doubt a word he said .... not like Silverton Radiators is a backyard mechanic .... I went to pay R3000 deposit... he then said it's the fan belt, tensioner, pully, roller, me not been a mechanic said ok cos he also said he can be trusted. The Thursday paid the balance of the R7000. Then I decided to phone around and get prices for the parts he replaced, keeping in mind it took me 3 days to get an invoice out of him. Went to Goldwagen parts come to R1200, I was disgusted. I then called VW Menlyn the original parts were cheaper then his parts.. VW fan belt R695 his fan belt R995... I went to him yesterday to talk to him and let him explain why he did this & ask for a R5000 refund. He refused to budge, he sat there smug as anything and said "your car drives doesn't it"

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Replies (3)
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Stacey M's update09 Sept 2017, 10:03
Reviewer Update
I could have redone my whole engine for this price R7000 But unfortunately that's not what happened... I paid R7000 for a fan belt, tensioner, roller, pulley for a VW Jetta ...
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Stacey M's update09 Sept 2017, 11:14
Reviewer Update
He didn't say cos like I said I struggled for 3 days to get an invoice out of him ....
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Stacey M's update09 Sept 2017, 11:47
Reviewer Update
Confronting him yesterday was the worst thing I've ever had to do ... Absolutely no guilt, no conscience, no remorse just a blank stare ..... He had absolutely nothing to say .. As we were leaving he said the quote VW Menlyn gave me is not true, cos all their prices were lower then his pirate part prices ... I then rep**** ..... I'm not the **** or ***** here ... YOU ARE !!!!!!!