Silverthorne publications false adverti*****t and false promises

Dont fall or believe their iron clad prompt refund policy. Still awaiting my refund for a week nothing. No response. Order ID # ***. Margie Wilson Customer Service Rep at Silverthorne Publications sent me the email that my refund was approved a week ago and after that nothing... no response no refund. Empty promises from this company. DO NOT DO BUSINESS WITH SILVERTHORNE PUBLICATIONS