silverstore.co.za facebook - Avoid at all costs

Ordered 2 earbud capsules on 20/11 from silverstore.co.za received confirmation of payment and order was shipped. Last message on tracking 25/11. Since then i have not had any reply to query via mail or messenger. Dead as a doornail! Go to facebook and see the comments under the earbud capsule. lots of people are in the same boat. This store must be exposed as a ***** site.!!! Stay away!!