Silversands Casino only takes your money

<p>We have been customers for years at Silversands Casino. My loyalty points 7250. However I will not support them again.. On 2017-05-18 I won a mini Jackpot to the amount of R3844.69. I redeemed a coupon. Every week they offer free spins and you can play for real. I have played a lot of real money in the past but since winning on Silversands is so difficult and decided to use the coupons to see if it is possible to build up.</p> <p>Then I hit the mini jackpot which will not be paid out or to be used as money to play. If I cancel the coupon I still need to wager R 23 358.00 more before I am eligible for a pay out.</p> <p>Conversation with Silversands after game froze. In first feature I hit the mini, then you get 10 more free spins with all winnings 7x and 25x your bet which I wager R10.</p> <p>Nobody rep**** with Live Chat since 22:00 and the I had response...</p> <p><br />How can we help you? : Computer generated</p> <p> </p> <p>anybody available</p> <p> </p> <p>Bill has joined the conversation<br />13:56<br />Hello</p> <p> ********** 9_215704_resized.jpg<br /> 148.5KB jpeg<br />Hi Please see what is happening with my account. Game froze last night after feature and mini jackpot was won<br />you need to continue to play<br />you have not made the wagering<br />and maximum cash out from the coupon is R500<br />and since this is your multipl free coupin you do not qulify for any future winnings<br />I cant it is the same screen which froze up. I cannot do anything<br />we can remove the coupon<br />what happens to the winnings?<br />you do not qulify for any winnigs from that coupon<br />Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no-deposit bonus and are<br /> subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible <br />to redeem the second no-deposit bonus and request a cash out of your winnings. Your casino account balance is not <br />cashable and will be voided from the account.<br />Why not I have to play another R23000 before I can cash out. I have earned points with playing my own money<br />no<br />yoiu have played wiht free bonuses<br />http://www.silversandscasino.com/Terms%20And%20Conditions <br />You can read all relatyed<br />You offered so I am entitled to play and win.<br />yes and you have not made a real money deposit between the coupons<br />and you do not qualify for any future winnings<br />you have used 5 free coupons<br />That is wy I will no<br />You offer every week, that is why<br />When myself and family deposit money you don't care.<br />I will not support you anymore and made up my mind that Casino.com is a better option and that is what I will share this experience with others<br />14:08<br />Bill has left the conversation<br />14:20</p> <p> </p>