1 reviews | Active since Jul 2016

20 Jul 2016, 12:18

Rude Security

<p>We went out for the night for 2 in the afternoon at 13:40 we made a reservation at BILLY G as they only open at 18:00 for buffet . So we watched a movie 14:30 until 17:00 then we did the tempin bowling till 17:35 .It was cold so i told my partner we should wait in the car till the restaurant opens. We got in the car for 4 min-+ and then a white car with security was driving past us checking us out and then he started ver speedly drive through parking that i dont think is allowed. Then all the securities was watching us then eventually one came to us and rudely approached by saying "Please start your car and leave the premises immediately" We were shocked and started to argue and then he said "Your car was here from 2 o'clock and now you sitting in the car so leave the premises" Then my partner had to get out of the car and talk to 3 other securities just so that we are able to go back inside. I rhink it is unacceptable to attack us as if we are *****s or planning to do something ..they didnt even ask what we are doing or why we are there .Just immediately start chasing us away . We went inside and ask to see management but they just kept on sending another security . They totally spoiled our dinner out ...just by chasing us away like *****s.</p>

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Replies (1)
Silverstar Casino
Silverstar Casino's reply01 Nov 2016, 18:03
Official

Dear Tanya

This is a courtesy message to ascertain if this matter was resolved to your satisfaction as I believe a member from our Security Team made contact with you at the time.

Kind regards

Jacqui Mabuza

Communications Department