Poor Silverstar

Service on the main casino floor going for a loop. For weeks they didn't have a toaster to make sandwiches. THen for weeks they did not have anything to make a sandwich with like no chickenmayo, no bacon. no cheese. Then ordered frankfurter rolls and the rolls were stale and crumbled in your hands. Tried to bring this to Tsogo Sun's attention and the hotel Silverstar and just don't get any feedback. From poor to worse every week