1 reviews | Active since Dec 2009
Movies selling stale popcorn
<p>We visited the movies at Silver Star on the 26th of October. We watched the 3pm movie upon ordering popcorn and a coldrink we noticed the popcorn was definately stale. We queried this with the cashier who insisted the popcorn is fresh cause other CUSTOMERS TOLD HER THE POPCORN IS FRESH. I requested her to taste it which she confirmed it was stale, she offered to bring me a new batch of popcorn in the movie theatre that I was in which she did but that wasnt a fresh batch it was the same stale batch. I would like to make everyone aware if they are going to movies at Silverstar Casino dont be fooled into buying their old food stuff. Im also going to report this to health inspectors to inspect their popcorn & beverages served at the movies.</p>
Dear Nichal
Thank you for bringing the above matter to our attention. We sincerely apologise for your experience as it is not aligned with the service standards we strive to uphold.
We have brought the matter to the attention of our movie department management, who will be in contact with you shortly.
Kind regards
Silverstar Team
Dear Nichal
Thank you for bringing the above matter to our attention. We sincerely apologise for your experience as it is not aligned with the service standards we strive to uphold.
We have brought the matter to the attention of our movie department management, who will be in contact with you shortly.
Kind regards
Silverstar Team