NM
Nicu M

1 reviews | Active since Jul 2019

08 Jul 2019, 16:01

Harrassment by security at Silverstar Casino

Fortunately, some restaurants are still taking care of how food is cooked . Those ones who functioned same as SOE s , were unsurprisingly shut down. Considering the good things still happening , we visited and had a pleasant day. At the exit , passing the security lady and gentlemen, I've noticed the stunning little Fiat 500 placed for advertising purpose. It looked so good ... I had do check the interior. Whille I've opened the door and was about to seat in the vehicle , the excitement was suddenly terminated by a shout " siiiir , YOU'RE NOT ALLOWED.." I've rep**** to the unpolished overzealous casino employee that there is no notice saying " DO NOT TOUCH OR ENTER THE DISPLAYED VEHICLE " They could have just locked it !! Considering the abrupt impolite tone and interruption , I had to reply by saying to the employee that his approach was very unprofessional... His lack of courtesy was again repeated . In my personal experience , I teach my staff to be courteous. The security individual proved he never experienced in his guts what courtesy means , neither he learned how to **** it. I will share this experience with Fiat SS and explain how I got stung before checking the displayed bug . And that is how people stay away from businesses who do not care how" things are cooking " Instead of feverish courtesy, the" economic freedom hot headed hate and rage " predominates many Southern African businesses..... I will stick to my HD 3D home projection... instead of spending over R 500 for a movie at Silverstar . Fortunately, I didn't get arrested or something....

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Replies (1)
Silverstar Casino
Silverstar Casino's reply10 Jul 2019, 09:41
Official
Dear Guest,
 
We would like to apologise for the negative experience you had whilst visiting with us. You are our guest, and as such it is important that you have the best experience at Silverstar Casino.
We would like to learn more about your specific situation and make things right. Please could you kindly send us your contact details, for our Management team to get in touch with you.
Thank you.

The SIlverstar Team