Dubble billing

We went out for the night to billyG's. On arrival we were tolled we cant pay due to the fact that the manager was not there and he has to authorise the rewards card. When we where done we payed and then the card machine gave and error. We got a message from the bank that the money went of our account. But they did not believe us. Insted insisted on a bank statement. With a waiter following us like ********* to the bank. After showing a bank statement they still did not believe us. They called security. And made us pay again. Saying if its not showing on their clearly broken machine its not in their account and the bank will do a reversal. Now after paying double. I will never support Tsogo sun again.