Driving loyal customers away

Is Silverstar casino operating as ******* casino? I wonder why only certain individuals are allowed to win jackpots regularly, as other players are monitored to cap winnings or rephrase no winnings . Is the jackpot winners monitored ? You could be playing the same slots applicable for the jackpot but you get nothing ,few minutes after you leave the jackpot falls. Is this really fair practise? Or is there an algorithm set for a specific client? Secondly after playing thousands of Rands you get a R100 freeplay,such an insult. Your client base is reducing at an alarming rate, soon enough you would need to hire players as you definitely driving loyal patrons to other casinos.