Bad experience at Silver Sands (Goodersons Leisure

Good afternoon,<br> We had a very bad experience with someone's bad attitude at SilverSands Durban.<br> After making a booking we received the quote and payment was made by myself.<br> When we arrived at Silver Sands on Friday afternoon they told us however that there was no reservation for us.<br> I told the lady at reception at Silver Sands 1 &amp