The Mask

to whom this may concern ive been a member with silversands online casino for a very very long time... YES, yes i always play the free spins and sometimes i get to play back the throughouts... i also time and again deo cash from my bank acc so that i can ernjoy the casino

sunday i playd mardi grass the new one......it was a free bonus spins... so i won alot and i saw at one stage i have R17000 BALANCE and the after few spins it dropped to R8000... SO I CHECKED and i realized i p,layf back the throughouts... i playd another R3000 AND cashed out R5000

NOW THEY DECLINED MY WITHDRAWAL because i playd to much free spins, but at tghe same time the R5000 is just gone, missing in action.. they dont want to payout and also not give it to me to play with..... the rules say that... lett me copy andf paste...

this is the ermail we had...

Silver Sands Casino <***> Tue, Feb 9, 2:49 PM (3 days ago) to me

Payout Request Declined Dear George Barlow, We're sorry, but your BankWire payout request of R 5,000.00 ZAR for Account ID jors85 has been declined. Multiple free coupons used consecutively!

We thank you for your continued business and are always available if you should have any questions.

Email: *** Phone: ***- The Staff at Silver Sands Casino -

***6 - 2/9/2021 7:43:37 AM

George Tue, Feb 9, 3:07 PM (3 days ago) I really cant understand.. i played the throughouts, and i won... now where it stipulates thsmat i cant get my winnings of too much coupons.. and no even the R5

Accounts SSC Tue, Feb 9, 3:12 PM (3 days ago) to me

Hi there,

Please, read our terms and conditions you have signed here: http://www.silversandscasino.com/Terms%20and%20Conditions

Please, find and read this term: - Players cannot redeem multiple free bonuses consecutively. If you have redeemed one no-deposit bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to redeem the second no-deposit bonus and request a cash out of your winnings. Your casino account balance is not cashable and will be voided from the account.

Thank you for contacitng us.

Best Regards

Jennie

(0800-983-741)

Silver Sands Casino

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George Tue, Feb 9, 5:45 PM (3 days ago) Well if you go check my acc and do some recon you will see that i often do dep cash to play... and the fact that you take the money and not even letting me play

George Tue, Feb 9, 10:00 PM (3 days ago) I just need to say that what you are doing regarding my payoutbis unhuman and not right. I will take it further and then see what happens..I took the free spins

George <***> Thu, Feb 11, 6:29 PM (22 hours ago) to accounts

And now bobody is responding on my question.... If you dont want to pay it out wheres the money then.

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