Money ****** and not credited

I deposited R50 online and the amount was debited from my account from Jettie...Not one of these a holes are responding to my claims ... i told them via chat the card I used it has not been 3 days and still not reflecting...but they took my R50 ...Do not use this platform.... They cannot verify your email address and it took me 5 hours before that happened... the bigger they get...you as the small spender do not count