****ming Jackpots = christmas bonus

So I get a coupon worth R2500 and do the playthrough and just carried on playing. Eventually hit a grand jackpot in a game of R50 000. It shows me a withdrawable balance of over R52 000 wich was correct and I cashed out a total of R50 000.

Later they reject all the cashout requests and credit me with ****** R5000 and ***** the rest basically because it vanished into thin air.

So what are they ****ming jackpot wins or did that go straight into one of your pockets? Blatant ******* nothing else and the most useless support team that can only refer to links