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I am so disappointed at Silversands Casino. They offer these wonderful promotions and you end up depositing money to get credits to allow you to play the games. The money doesn't last long. Yet when you get a coupon you suddenly start winning. On Saturday I received a R200 coupon which I started using and to my surprise I won a jackpot. My total earnings after was up to R2200. I duely requested to cash this out as clearly I have spent so much that I wanted to recoup some of my costs. This morning I received an email saying sorry your pay-out has been declined and you can cash out a maximum of R200. I then called their toll free number to be greeted by a foreigner who was so rude and kept trying to talk over me to \put me in my place".<br> To be told that the coupon does not allow you to cash out real money . What a joke apparently it is on their T&amp"